Service Process

Dozens of strict project management processes to ensure high-quality product delivery
Business consultants and project managers follow up throughout the process, worry-free and assured

Service Process
01

Business Consulting

Requirement Communication | Strategic Planning | Service Proposal | Contract Signing
Business consultants and solution team communicate one-on-one with clients to clarify business objectives, scope boundaries, and implementation paths, providing clear quotations.
Deliverables
  • Feature List
  • Quotation
  • Service Proposal
  • Business Contract
Business Consulting
02

Project Kickoff

Internal Initiation | Team Formation | Requirement Briefing | Implementation Plan
Project initiation and team formation, kick-off meeting aligns goals, division of labor and plans, ensuring efficient entry into execution phase.
Deliverables
  • Team Members and Roster
  • Project Plan
Project Kickoff
03

Product Design

Mind Mapping | Flow/Interaction Design | Prototype Draft | Final Prototype
Product manager focuses on core business processes for information architecture and prototype design, continuous review and iteration with clients to ensure usability and feasibility.
Deliverables
  • Mind Map
  • Logic Flow Diagram
  • Product Prototype Document
  • PRD Document
Product Design
04

UI Design

Preference Analysis | Standard Setting | Style Design | Design Draft | Final Design
Based on brand tone and target users, outputs unified visual specifications and high-fidelity interface designs, balancing brand recognition and user experience.
Deliverables
  • Visual Specification Document
  • UI Design Mockups
UI Design
05

Technical Design

System Architecture Design | Infrastructure Setup | Development Standards | Database Design | API Design
Before development, completes architecture, database, interface and standard design, identifies risks early to ensure subsequent development efficiency and delivery quality.
Deliverables
  • System Architecture Design Document
  • System Overview Design Document
  • Resource Requirement Plan
  • Database Design Document
  • API Planning Document
Technical Design
06

Development

WBS Task Breakdown | Automated Deployment | Frontend Development | Backend Development | Integration | Bug Fixing
According to iteration plans, decomposes tasks and advances R&D, front-end and back-end collaboration for integration and continuous bug fixing, ensuring progress and quality standards are met.
Deliverables
  • WBS Task List
  • API Documentation
  • Source Code
  • Visual Functional Interface
Development
07

Testing

Test Cases | Unit Testing | Functional Testing | Performance Testing | Compatibility Testing | Acceptance Testing
Establishes a testing system covering functionality, performance, compatibility and acceptance, tracks issues in closed loop to ensure deployment stability.
Deliverables
  • Test Case Document
  • Bug List
  • Test Report
Testing
08

Deployment & Operations

Deployment Resource Preparation | DEV, UAT, PRD Environment Setup | Configuration | Data Initialization | Security Check
Adopts multi-environment isolation and automated deployment mechanisms, supports smooth version releases and quick rollbacks, improving delivery stability.
Deliverables
  • DEV, UAT, PRD Applications
  • Deployment Documentation
Deployment & Operations
09

Acceptance & Delivery

Source Code Archiving | Deliverables Preparation | Software Copyright Application | Delivery Report
Delivers source code and complete documents according to contract, clear intellectual property ownership facilitates subsequent operations and secondary development.
Deliverables
  • Source Code
  • Design Source Files
    • UE Design Files
    • UI Design Files
  • Related Documents
    • Feature Requirement List/Specification
    • Architecture Technical Document/Diagram
    • Test Case Document
    • Test Report
    • System Deployment and Configuration Manual
    • User Manual
    • API Documentation
    • Database Documentation
    • Others
Acceptance & Delivery
10

After-sales Service

Bug Fixing | Data Backup | Log Analysis | Product Upgrade & Iteration
Provides continuous operations support and version iteration suggestions, timely response to quality issues, ensuring long-term stable system operation.
Deliverables
  • Bug Fix Log
  • Regular Inspection Report
  • Product Upgrade Recommendations
After-sales Service

Frequently Asked Questions

How do you charge?
Custom software development is priced based on your requirements. Our experienced pre-sales consultants will communicate with you one-on-one to understand your needs, evaluate the development resources needed (in person-days), and calculate the project cost based on resource rates.
What are the professional backgrounds and skills of your team members?
Our development team consists of experienced engineers from top domestic internet companies, covering frontend, backend, mobile, and cloud computing fields.
How do you handle requirement changes? Will they affect project cost and timeline?
We use a flexible agile approach to handle requirement changes. We evaluate the impact of changes on the project. Small adjustments will be incorporated into the existing plan. For larger changes, the project manager will negotiate with you to adjust the project plan and budget.
What measures do you take for data security and privacy protection?
Regarding data security and privacy protection, we follow international standards such as ISO/IEC 27001 and take measures like encryption and access control to protect customer data.
How do you ensure software quality and performance?
Software quality and performance are ensured through code reviews, unit testing, functional testing, performance testing, and other measures. Before delivery, we conduct at least three rounds of internal testing.
How long does custom software development typically take?
Custom software development cycles can range from a few weeks to several months, depending on various factors including project complexity, functional requirements, your feedback speed, testing and deployment requirements. Simple projects may be completed in weeks, while complex custom software development may take months or longer.
What types of maintenance and support services do you provide after project completion?
After project completion, we provide one year of free maintenance, including but not limited to technical support, system upgrades, performance monitoring, and security maintenance.
How do you ensure on-time project delivery? How do you handle delays?
We ensure on-time delivery through detailed project planning and risk management. If there's a risk of delay, we immediately add resources to maintain progress. For unforeseen delays, we communicate promptly and propose solutions.